Insight

Qvesarum, a Swedish brand known for timeless craftsmanship and sustainable building materials, had recently migrated to Shopify and was looking for more than just technical support. They needed a senior partner who understood the full e-commerce picture—from product information and logistics to customer service and backoffice automation. Manual processes were slowing them down, and the goal was to create a more efficient, scalable foundation for growth.

Idea

Iggy Agency stepped in as a strategic and hands-on partner, helping Qvesarum consolidate and streamline their e-commerce operations. We began by improving their return handling, introducing automated flows that could also manage more complex delivery scenarios. Next, we built a custom dropshipping setup to simplify reseller processes and cut down on repetitive admin. We also supported the team by automating backend operations, including financial settlements and logistics—freeing up valuable time and reducing friction in everyday work.

Impact

Qvesarum now runs on a simplified, efficient e-commerce stack that supports their day-to-day operations and long-term ambitions. With faster returns, smoother order fulfilment, and automation behind the scenes, their team can focus on growth and customer experience. Backed by Iggy’s ongoing support, Qvesarum is well-positioned to scale sustainably and profitably.